Luma Health is a HIPAA-compliant patient-engagement platform known for robust self-scheduling, waitlist filling, recall campaigns, reminders, intake, and messaging, used by clinics and health systems. For behavioral-health groups it automates the patient journey and reduces gaps in the schedule. HIPAA-compliant; quote-based pricing.
Marketing & Website ToolsVerified June 2026
Luma Health
Patient-engagement platform with strong scheduling, waitlist, and recall.
About Luma Health
What Luma Health does
The features that actually matter for therapy practice.
Self-scheduling and waitlist fill
Recall campaigns
Reminders and intake
Two-way messaging
Patient journey automation
Honest assessment
What works and what does not, based on hands-on testing.
What works well
- Strong waitlist/recall tools
- End-to-end engagement
- Reduces schedule gaps
- HIPAA-compliant
Where it falls short
- Quote-based pricing
- Enterprise-leaning
- Implementation effort
- More than solo needs
FAQ
Common questions about Luma Health
- Is Luma Health HIPAA compliant?
- Yes. Luma Health offers a BAA and is built to meet HIPAA requirements for therapists and behavioral-health practices.
- What is Luma Health best for?
- Patient-engagement platform with strong scheduling, waitlist, and recall.
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Side-by-side
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