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Solutionreach

Established patient-relationship and messaging platform.

About Solutionreach

Solutionreach is a long-running patient-relationship management platform offering two-way texting, appointment reminders, recall campaigns, reviews, and patient newsletters, used across healthcare including behavioral health. It helps practices reduce no-shows and keep clients engaged. HIPAA-compliant; confirm contract terms before signing.

What Solutionreach does

The features that actually matter for therapy practice.

Two-way patient texting

Appointment reminders and recalls

Reviews and reputation

Patient newsletters

Campaigns

Honest assessment

What works and what does not, based on hands-on testing.

What works well

  • Mature feature set
  • Strong reminder/recall tools
  • Reputation management
  • HIPAA-compliant

Where it falls short

  • Contract/auto-renewal complaints noted
  • Quote-based pricing
  • More than solo needs
  • Interface dated in places

FAQ

Common questions about Solutionreach

  • Is Solutionreach HIPAA compliant?

    Solutionreach states it offers a BAA and is built for HIPAA-covered workflows. Confirm current BAA terms with the vendor before sending client data.
  • How much does Solutionreach cost?

    Solutionreach uses custom, quote-based pricing. Contact the vendor for a quote tailored to your practice size.
  • What is Solutionreach best for?

    Established patient-relationship and messaging platform.

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