Solutionreach is a long-running patient-relationship management platform offering two-way texting, appointment reminders, recall campaigns, reviews, and patient newsletters, used across healthcare including behavioral health. It helps practices reduce no-shows and keep clients engaged. HIPAA-compliant; confirm contract terms before signing.
Marketing & Website ToolsVerified June 2026
Solutionreach
Established patient-relationship and messaging platform.
About Solutionreach
What Solutionreach does
The features that actually matter for therapy practice.
Two-way patient texting
Appointment reminders and recalls
Reviews and reputation
Patient newsletters
Campaigns
Honest assessment
What works and what does not, based on hands-on testing.
What works well
- Mature feature set
- Strong reminder/recall tools
- Reputation management
- HIPAA-compliant
Where it falls short
- Contract/auto-renewal complaints noted
- Quote-based pricing
- More than solo needs
- Interface dated in places
FAQ
Common questions about Solutionreach
- Is Solutionreach HIPAA compliant?
- Yes. Solutionreach offers a BAA and is built to meet HIPAA requirements for therapists and behavioral-health practices.
- What is Solutionreach best for?
- Established patient-relationship and messaging platform.
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Side-by-side
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