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Scheduling & BookingVerified June 2026

Square Appointments

Easy booking with built-in payments, but not HIPAA-compliant.

About Square Appointments

Square Appointments is a polished, easy-to-use booking tool with built-in Square payments, a free tier for solo users, reminders, and a clean client-facing booking page. The catch for therapists: Square does not sign a BAA for Appointments, so it is NOT HIPAA-compliant and should not collect or store protected health information. Many practitioners use it only for non-PHI touchpoints like free consult calls, workshops, or wellness sessions, while keeping clinical booking in a HIPAA-covered tool. Listed because it is widely used and the compliance boundary matters.

What Square Appointments does

The features that actually matter for therapy practice.

Online booking page

Built-in Square payments

Free tier for solo users

Automated reminders

Calendar sync

POS integration

Honest assessment

What works and what does not, based on hands-on testing.

What works well

  • Very easy to use
  • Payments built in
  • Free solo tier
  • Familiar to clients

Where it falls short

  • NOT HIPAA-compliant (Square signs no BAA for Appointments)
  • Unsuitable for clinical PHI
  • Best for non-clinical bookings only

FAQ

Common questions about Square Appointments

Is Square Appointments HIPAA compliant?
Square Appointments does not currently offer a BAA. Avoid sending PHI through it. See alternatives in the category review.
What is Square Appointments best for?
Easy booking with built-in payments, but not HIPAA-compliant.

© 2026 Mytherapist Tools. Independent editorial directory. We do not store or transmit PHI.