Updox is a broader healthcare communications platform used by some therapists for HIPAA-compliant video, secure messaging, and electronic fax. More commonly used in primary care than therapy but worth listing for completeness.
Updox
Broader healthcare communications platform: video, messaging, fax.
About Updox
What Updox does
The features that actually matter for therapy practice.
HIPAA video
Secure messaging
Electronic fax
Forms
Honest assessment
What works and what does not, based on hands-on testing.
What works well
- Includes electronic fax
- Broader communications suite
Where it falls short
- Less therapy-focused
- No transparent pricing
FAQ
Common questions about Updox
Is Updox HIPAA compliant?
Updox states it offers a BAA and is built for HIPAA-covered workflows. Confirm current BAA terms with the vendor before sending client data.What is Updox best for?
Broader healthcare communications platform: video, messaging, fax.
Alternatives
Other tools in Telehealth Platforms
Doxy.me
FeaturedSimple, free, HIPAA-compliant telehealth
From $35/moFree tier available
HIPAA-compliant
Mend
HIPAA telehealth plus patient intake, engagement, and no-show reduction.
CustomHIPAA-compliant
thera-LINK
Telehealth built specifically for therapists.
From $30/moHIPAA-compliant
Zoom for Healthcare
HIPAA-tier Zoom with signed BAA for healthcare providers.
From $15/moHIPAA-compliant
Side-by-side
Compare Updox with another option
Updox vs Doxy.me
Simple, free, HIPAA-compliant telehealth
Read comparisonUpdox vs Mend
HIPAA telehealth plus patient intake, engagement, and no-show reduction.
Read comparisonUpdox vs thera-LINK
Telehealth built specifically for therapists.
Read comparisonUpdox vs Zoom for Healthcare
HIPAA-tier Zoom with signed BAA for healthcare providers.
Read comparison