Updox is a broader healthcare communications platform used by some therapists for HIPAA-compliant video, secure messaging, and electronic fax. More commonly used in primary care than therapy but worth listing for completeness.
Updox
Broader healthcare communications platform: video, messaging, fax.
About Updox
What Updox does
The features that actually matter for therapy practice.
HIPAA video
Secure messaging
Electronic fax
Forms
Honest assessment
What works and what does not, based on hands-on testing.
What works well
- Includes electronic fax
- Broader communications suite
Where it falls short
- Less therapy-focused
- No transparent pricing
FAQ
Common questions about Updox
Is Updox HIPAA compliant?
Updox states it offers a BAA and is built for HIPAA-covered workflows. Confirm current BAA terms with the vendor before sending client data.What is Updox best for?
Broader healthcare communications platform: video, messaging, fax.
Alternatives
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Spruce Health
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VSee Clinic
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Side-by-side
Compare Updox with another option
Updox vs Doxy.me
Simple, free, HIPAA-compliant telehealth
Read comparisonUpdox vs Coviu
Clinical-grade telehealth with built-in tools and US HIPAA hosting.
Read comparisonUpdox vs Spruce Health
HIPAA-compliant communications: video, secure messaging, virtual phone.
Read comparisonUpdox vs VSee Clinic
Telehealth-specific platform with BAA and clinic-style workflows.
Read comparison