Zoom for Healthcare is the HIPAA-compliant tier of Zoom with a signed BAA. Standard Zoom is NOT HIPAA-compliant. The healthcare tier is significantly more expensive but offers the familiar Zoom experience. Used by larger practices and clinics.
Telehealth PlatformsVerified May 2026
Zoom for Healthcare
HIPAA-tier Zoom with signed BAA for healthcare providers.
About Zoom for Healthcare
What Zoom for Healthcare does
The features that actually matter for therapy practice.
Familiar Zoom interface
BAA on Healthcare tier
Group video support
Recording (with patient consent)
Breakout rooms
Honest assessment
What works and what does not, based on hands-on testing.
What works well
- Most familiar interface for clients
- Reliable infrastructure
- Strong group features
Where it falls short
- Expensive vs. dedicated telehealth tools
- Free Zoom is NOT HIPAA — confusion risk
- Overkill for solo therapists
Alternatives
Other tools in Telehealth Platforms
Doxy.me
FeaturedSimple, free, HIPAA-compliant telehealth
From $35/moFree tier available
HIPAA-compliant
Spruce Health
HIPAA-compliant communications: video, secure messaging, virtual phone.
From $24/moHIPAA-compliant
Updox
Broader healthcare communications platform: video, messaging, fax.
PaidHIPAA-compliant
Side-by-side
Compare Zoom for Healthcare with another option
Zoom for Healthcare vs Doxy.me
Simple, free, HIPAA-compliant telehealth
Read comparisonZoom for Healthcare vs Spruce Health
HIPAA-compliant communications: video, secure messaging, virtual phone.
Read comparisonZoom for Healthcare vs Updox
Broader healthcare communications platform: video, messaging, fax.
Read comparison