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EHR & Practice ManagementVerified May 2026

mdhub

AI-native operating system for behavioral health clinics.

About mdhub

mdhub is a YC-backed AI-native operating system for mid-to-large behavioral health clinics, combining EHR, CRM, and RCM in one platform. The product is built around three named AI workers: 'Emma' (Clinical Assistant documentation), 'Sarah' (Admissions Coordinator handles inbound calls, insurance verification, 24/7 booking), and 'Eric' (Billing Agent coding, claims, denial management). Used by hundreds of mid-to-large behavioral health clinics as of 2026 including some of the largest organizations in the US. Not for solo practitioners built for clinics with disconnected legacy systems looking to consolidate.

What mdhub does

The features that actually matter for therapy practice.

Emma: AI clinical assistant for documentation

Sarah: AI admissions coordinator (24/7 calls + booking + insurance)

Eric: AI billing agent (coding + claims + denials, same-day)

Built-in EHR with AI-first design

Built-in CRM (lead capture + follow-up)

Built-in RCM (end-to-end revenue cycle)

Multi-clinician oversight

Insurance verification automation

Honest assessment

What works and what does not, based on hands-on testing.

What works well

  • Genuinely AI-native (not bolted on)
  • Single platform replaces EHR + CRM + RCM
  • Used by some of the largest behavioral health orgs
  • Strong on insurance verification and denials

Where it falls short

  • Not for solo or small practices
  • No transparent pricing
  • Sales cycle is long
  • Migration from legacy systems is non-trivial

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