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Sunwave Health

AI-native all-in-one EMR, CRM, and RCM for addiction treatment.

About Sunwave Health

Sunwave Health is a cloud-based, AI-native platform purpose-built for addiction-treatment and behavioral-health facilities, tightly integrating EMR, CRM, RCM, telehealth, and alumni management in one system (now combined with Lightning Step, spanning 3,000+ facilities). It targets SUD programs from small outpatient clinics to large residential networks. HIPAA-compliant; sales-led pricing.

What Sunwave Health does

The features that actually matter for therapy practice.

Unified EMR + CRM + RCM

Admissions and alumni management

SUD-specific documentation

Telehealth

AI documentation features

Honest assessment

What works and what does not, based on hands-on testing.

What works well

  • Unifies admissions, clinical, and billing
  • SUD-purpose-built
  • AI documentation
  • Strong admissions CRM

Where it falls short

  • Not for solo therapists
  • Form changes require vendor requests
  • Sales-led pricing
  • Integration still maturing post-merger

FAQ

Common questions about Sunwave Health

  • Is Sunwave Health HIPAA compliant?

    Sunwave Health states it offers a BAA and is built for HIPAA-covered workflows. Confirm current BAA terms with the vendor before sending client data.
  • What is Sunwave Health best for?

    AI-native all-in-one EMR, CRM, and RCM for addiction treatment.

© 2026 Mytherapist Tools. Independent editorial directory. We do not store or transmit PHI.