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Qualifacts

Enterprise EHR suite (CareLogic, Credible, InSync) for community behavioral health.

About Qualifacts

Qualifacts is an enterprise EHR provider serving community behavioral-health centers, CCBHCs, and human-services organizations through three platforms: CareLogic, Credible, and InSync. It is built for agencies with complex Medicaid billing, state-reporting compliance, and multi-program operations, serving 2,700+ agencies across all 50 states, with AI-assisted documentation (Qualifacts iQ). Best for mid-to-large agencies rather than solo or small private practices. HIPAA-compliant.

What Qualifacts does

The features that actually matter for therapy practice.

Three platforms (CareLogic, Credible, InSync)

Medicaid billing workflows

State-reporting and CCBHC compliance

Multi-program agency operations

Qualifacts iQ AI documentation

Honest assessment

What works and what does not, based on hands-on testing.

What works well

  • Deep Medicaid and compliance reporting
  • Serves 2,700+ agencies in all 50 states
  • AI documentation layer
  • Built for complex agency needs

Where it falls short

  • Enterprise focus - overkill for small practices
  • Three-platform structure can confuse buyers
  • Longer implementation
  • Not for solo therapists

FAQ

Common questions about Qualifacts

  • Is Qualifacts HIPAA compliant?

    Qualifacts states it offers a BAA and is built for HIPAA-covered workflows. Confirm current BAA terms with the vendor before sending client data.
  • How much does Qualifacts cost?

    Qualifacts uses custom, quote-based pricing. Contact the vendor for a quote tailored to your practice size.
  • What is Qualifacts best for?

    Enterprise EHR suite (CareLogic, Credible, InSync) for community behavioral health.

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